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Privacy Policy and Disclosure
The directors, management, and staff of FortuneBank are concerned
about and respect the privacy of customers’/consumers’ personal
financial information. We understand that our customers furnish
sensitive information to the bank in the course of daily business,
and the bank is committed to treating such information responsibly.
We know that our customers expect privacy and security for their
personal and financial affairs.
The bank will take all the necessary steps to safeguard sensitive
information that has been entrusted to us by our customers. The
following privacy policy and disclosure outlines our bank’s practice
regarding personally identifiable financial information for
consumers and those consumers who become our customers or former
customers.
Types of Information the Bank Collects
At FortuneBank, we collect nonpublic, personal information about
customers from many sources, including the following:
- Information we receive on applications or other forms
- Information about transactions with us, our affiliates, or
others
- Information we receive from a consumer reporting agency
Nonpublic, personal information does not include that which
is available from government records, widely distributed media,
or government-mandated disclosures.
Types of Information the Bank Discloses
The bank does not now, nor does it intend in the future, to
disclose any personal financial information to any nonaffiliated
or affiliated third party. By law the bank may disclose certain
personally identifiable information without allowing consumers
the right to opt out of the bank’s sharing agreements in the
following circumstances:
To companies who perform transaction processing for the
bank in the following circumstances:
- If the transaction, service, or product is requested
or authorized by the consumer
- To maintain or service a consumer’s account as part
of a private label credit card or other loan extension
program
- In connection with a securitization, secondary
market sale (including servicing rights), or similar
transaction related to a consumer
- To disclose information necessary to enforce the
bank’s legal or contractual rights or the rights of any
other person who is engaged in the financial transaction
- To disclose information required in the ordinary
course of banking business, such as the settlement of
claims or benefits, the confirmation of information to
the consumer or the consumer’s agent, and the billing,
processing, or clearing of items in the normal course of
business
- To provide information to insurance rate advisory
organizations, guaranty funds or agencies, agencies that
are rating the bank, persons who are assessing the
bank’s compliance with industry standards, and the
bank’s attorneys, accountants, and auditors
- To the extent permissible under the Right to
Financial Privacy Act
- To a consumer reporting agency under the Fair Credit
Reporting Act
- To comply with federal, state, or local laws, rules,
and other applicable legal requirements
Notify Us of Inaccurate Information We Report To
Consumer Reporting Agencies. Please notify us if we
report any inaccurate information about your account(s)
to a consumer reporting agency. Your written notice
describing the specific inaccuracy(ies) should be sent
to us at the following address:
FortuneBank
P.O. Box 1214
Arnold, MO 63010
Safeguarding Customer Information. At FortuneBank we
protect consumer privacy by ensuring that only employees who have a
business reason for knowing information have access to it. The bank
has appointed a financial privacy coordinator, SVP of Operation, who
is responsible for maintaining internal procedures to ensure that
our customers' information is protected. For example, information
in loan files can
be accessed by employees who work in the loan organization or loan
operations departments.
All employees have a copy of this policy and are trained at least
annually regarding the importance of safeguarding customer
information. The financial privacy coordinator, the human resources
director, and the appropriate department manager will take
disciplinary action against the employee who violates the bank's
privacy policy and procedures.
If we change our policy or practice by, for example, adding a
category of information that we will disclose to a third party, we
will notify existing customers and give them an appropriate time
period to opt out of the disclosures.
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